Terms and Conditions:
- 1. General
- 2. Membership Eligibility
- 3. Online Services Agreement
- 4. Registration Information and Requirements
- 5. Legal Restrictions
- 6. Limited License
- 7. Risk Disclosure
- 8. Financial Information
- 9. Links
- 10. Cancel feature abuse
- 11. Trading Cancellation
- 12. Payment procedure
- 13. Limited Liability
- 14. Anti-Money Laundering
- Online traders should provide all information required for registration.
- The earnings will be paid to the person who first registered for an account online.
- When a customer maintains an account through wire transfers, the gains will be distributed to the sole owner of the originating bank account. When you make deposits in this way, it is the responsibility of the live trader to ensure that the trader’s account number and the registered name of the account owner accompany every transfer to AXEForex.
- When a deposit is made using a credit card or debit card, the winnings will be distributed solely to the person whose name appears on the card used to make the deposit and will not be reimbursed on the same card.
- AXEForex may, from time to time at its sole discretion, require from a customer to provide additional proof of identity such as notarized copy of passport or other means of identity verification as deemed necessary circumstances and may, at its sole discretion, suspend an account until the required proof is provided.
- AXEForex reserves the right to cancel any client’s account suspected of fraudulent activities and which has failed to provide us with the Know Your Client (KYC) documents. A cancellation fee of 10% and an early withdrawal fee will be deducted from the client’s investment funds.
- 15. Intellectual Property
- 16. Indemnification
- 17. Term and Termination
- 18. Force majeure
- 19. General clause
This contract explains the use of various conditions applied to the services available on the domain of www.axeforex.com (henceforth “Our site”). Please feel free to use the customer support Live Chat or contact us by e-mail at [email protected] whenever you have a question. Our website is accessible worldwide to anyone with Internet access. Access to and use of our site are subject to these terms and conditions.
BY USING AND ACCESSING OUR WEBSITE, YOU ACCEPT, WITHOUT LIMITATION, ALL OF THESE TERMS AND CONDITIONS We reserve the right to change these terms and conditions at any time. Change of these Terms & Conditions will occur by the posting of a new and modified version of these terms and conditions on our website. By using our website, you agree in advance that each use will be subject to the then applicable Terms & Conditions. By using our website you accept its Terms & Conditions and Privacy Statement set forth below. If you do not agree with these policies, discontinue using this site immediately.
The aggregated client's multi-currency accounts corresponding to the client’s assets in foreign currencies shall be held separately with the balance for each currency on a segregated account. In accordance with the international standards and correspondent internal rules, the company neither offers nor allows to deposit funds in fiat currency and withdraw funds in cryptocurrency and vise versa.
Services are available and reserved only for individuals or businesses that can establish a legally binding contract under the laws applicable in their country of residence. Without limiting the undermentioned terms, our Services are not available to people aged under 18 or who have not attained the legal age (“Minors”). If you are a minor, you can not use this service. PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED. The company will, on a best efforts basis, ensure no minors register on the site, however, in all circumstances, we shall not be held responsible for misuse of our Services by any unauthorized parties or minors. Services are only available to, and may only be used by individuals and entities that have sufficient experience and knowledge in financial matters to be capable of evaluating the merits and risks of acquiring contracts via this site and have done so without relying on any information provided by company managers or contained in the main website. Clients shall bear sole responsibility for any decision made and/or to be made in utilising the company services and understand fully that the managers and/or the site do not in any form provide investment advice. Note: Citizens of the United States of America are restricted from performing trading activities on the platform due to U.S regulations by the CFTC.
These Terms and Conditions (hereafter the “Agreement”) are made between AXEForex and the CLIENT (Account holder at www.axeforex.com). This Agreement applies to both the site and platform, as well as to the electronic content and/or software currently contained on the site that supplies the client with real time information about the asset rates of some currencies, stocks and commodities, as well as the program facilities for executing trades in the CFD market via the web, phone or fax, and any other features, content or services that the company may add in the future (the “Services”).
While registering, you will have to provide certain identifying information. You are responsible for the security of your account’s login and password with AXEForex. You are solely responsible for any damage caused by reason of any act or omission resulting in improper or illegal use of your account. You agree to provide accurate and complete information about yourself during the registration process and you also agree not to impersonate another person or entity, and not to hide your identity from AXEForex for any reason whatsoever. If you register as a commercial entity, you declare that you have the required authority to bind that entity to this Agreement. Clients are prohibited from opening multiple accounts in the main website. Duplicate accounts may be closed without notice. The company will retain any bonus awarded to the client and any winnings will be forfeited; any amounts deposited by the client will be returned to the client. Funds can only be remitted to the person named on the account. Funds cannot be remitted to a beneficiary with a different name (first and last).
Client warrants its understanding that laws regarding contracts and Internet trading vary throughout the world and it is client’s obligation alone to ensure compliance with any law, regulation or directive relevant to client country of domicile. Ability to access the main website does not necessarily mean that the company services and/or client activities through it are legal under the laws, regulations or directives relevant to client country of domicile. Client declares that money deposited in the account with the company are not laundered or a derivative of drug trafficking, abduction, terrorism or any other criminal or illegal activity. The prevailing language in case of interpretation will be the ENGLISH language.
AXEForex grants client a non-exclusive, non-transferable and limited personal license to access and use the site (the “License”). The License is conditioned on continued client compliance with the terms and conditions of the Agreement. Client agrees not to resell marketing materials provided to them by their manager or permit secured access of the site to others, and not to copy any materials appearing on the site for resale or for any other purpose to others without the prior written consent of the company. Client shall be responsible and bound by any unauthorized use of the site, made in breach of this section. Client agrees to use the information received from the information systems of the company for the sole purpose of executing trades inside and within the site. Client further agrees not to use any electronic communication feature of a Service on this site for any purpose that is unlawful, tortuous, abusive, and intrusive on another privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening or hateful. The License granted under this Agreement will terminate if the company believes that any information provided by the client, including client email address, is no longer current or accurate, or if the client fails to otherwise comply with any term of condition in this Agreement and all rules and guidelines for each service or the company establishes that the client has abused in any way (including but not limited to engaging in a trade out of market rates), the main website. Upon notification of such violation, client agrees to cease accessing the Services. Client agrees that the company, at its sole discretion and without notice, may terminate client access to any or all Services, close client open trades, remove and discard any information or content with the Service.
Clients of AXEForex agree to use the site at their own risk. Services promoted and provided on this site are suitable only for clients who are able to bear the loss of all the money they deposit and who are experienced in financial market risk taking. The possibility exists that a client could sustain a loss of some or all of their initial deposit and therefore client should not deposit money that they cannot afford to lose. A client should be aware of all the risks associated with CFD trading and seek advice from an independent financial advisor if they have any doubts.
AXEForex may make available to a Client through one or more of its Services a broad range of financial information that is generated internally, or obtained from agents, vendors or partners (“Third Party Providers”). This includes, but is not limited to, financial market data, quotes, news, analyst opinions and research reports, graphs or data (“Financial Information”). AXEForex does not endorse or approve the Financial Information and we make it available to the client only as a courtesy. The company and its Third Party Providers do not guarantee the accuracy, timeliness, completeness or correct sequencing of the Financial Information, or warrant any results from client’s use or reliance on the financial information, which is readily accessible through other venues. Financial Information may quickly become unreliable for various reasons including, for example, changes in market conditions or economic circumstances. Neither the company nor the Third Party Providers are obligated to update any information or opinions contained in any Financial Information. This information is not part of the Services provided to a client and is only a courtesy. Either provider may discontinue offering Financial Information at any time without notice. It is a client’s duty to verify the reliability of the information on the site and its suitability to their interest. The company disclaims any liability for any inaccuracies, loss or damage or any kind allegedly caused by information presented on or referenced by the site. Client shall not treat the licensee as a financial institution nor expect interest on their deposits or account balances.
AXEForex provides links to other sites that are controlled or offered by third parties. Such links to a site or sites is not an endorsement, authorization, sponsorship or affiliate with respect to such site, its owners or its providers. The company cautions clients to ensure that they understand the risks involved in using such sites before retrieving, using, relying upon or purchasing anything via the Internet. Links to these websites are provided solely as a courtesy, and the client agrees that under no circumstances will client hold the company liable for any loss or damage caused by use of or reliance on any content, goods or services available.
Cancel feature enables a client to cancel his position within a few seconds of the execution. Usage of the cancel feature will be considered as a system abuse if a client cancels positions exceeding 20% of the number of executed trades in a trading period. AXEForex reserves the right to cancel any position that is resulted as a cancel abuse, disable the cancel feature, refuse to distribute profits to the client account in case such an abuse is detected.
AXEForex reserves the right in its sole discretion, to refuse or cancel services, and/or refuse to distribute profits to any person for legitimate reasons, including, without limitation: • if AXEForex has reason to believe that a person’s activities on the site may be illegal; • if AXEForex may be harmed by any fiscal or pecuniary damage due to anyone’s activities; • if AXEForex considers that one or more operations on the site were made in violation of this Agreement.
AXEForex finance department supervises every withdrawal request submitted. Identification documents along with a Deposit Confirmation Form must be submitted for any withdrawal. Any delay in submitting the required documents may result in a delayed processing of your withdrawal request. When a withdrawal request is submitted, it may take up to 3 business days to process the request. When your application is approved, please wait for 5 to 7 additional business days before receiving your funds on your account. In any case the funds will be visible on your account within no more than 21 business days. In case the client's account has been suspected of fraudulent activities or arbitrage, then client's account will be under close scrutiny. If client's account is under investigation, a client shall receive only 10% of client's withdrawable capital on a monthly basis starting from the date the inquiry is initiated. Likewise, no trading benefits assigned to a client will be valid in the instance of the inquiry. Once the investigation is completed, a client shall receive a refund depending on the withdrawable amount remaining. Please note that if ever it has been established that any activity on client's trading account is of fraudulent nature after the inquiry, then the client's trading account will be permanently frozen and a client will be refunded with his initial capital.
AXEForex is committed to ensure continuity of the Services on the site. However, we assume no responsibility for any error, omission, deletion, interruption, delay, defect, in operation or transmission, communications line failure, theft or destruction or unauthorized access or alteration of the site or Services. The company declines the responsibility for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware or software, or any technical failure because of technical problems or traffic congestion on the Internet, the site or any Service. To the extent permitted by applicable law, in no event shall we be liable for any loss or damage arising from use of the site or Services for any content posted on or through the site or Services, or the conduct of all users of the site or Services, whether online or offline. IN NO EVENT AXEForex OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER TO YOU, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION THE QUALITY OF THE USEFULNESS OF INFORMATION PROVIDED THROUGH OR AS PART OF THE SITE OR ANY INVESTMENT DECISION MADE ON THE BASIS OF THE INFORMATION, WHETHER THE DAMAGES WERE PREDICTABLE OR NOT AND WHETHER OR NOT AXEForex HAS BEEN ACQUAINTED WITH THE POSSIBILITY OF SUCH DAMAGES. LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL THE v CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT OF MONEY YOU TRANSFERRED OR DEPOSITED IN YOUR ACCOUNT ON THE SITE IN CONNECTION WITH THE TRANSACTION GIVING RISE TO SUCH LIABILITY.
Prohibited Uses: It is prohibited to abuse the official website of AXEForex for purposes of money laundering. AXEForex employs best practice anti-money laundering. AXEForex reserves the right to refuse and to terminate any business relationship, and to cancel any operation of customers who do not comply with the requirements of anti-money laundering:
All content, trademarks, services marks, trade names, logos and icons are the property of AXEForex, its affiliates and agents, and are protected by copyright laws and international treaties and provisions. All Clients agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that the client receives from 3rd persons or downloads and prints from the site of the company. Clients will not obtain any intellectual property rights in, or any right or license to use such materials or the site of the company, other than as set out in this Agreement. Images displayed on the site of the company are either the property of AXEForex or used with permission. The Client agrees not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property rights (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent of the company.
Each client of AXEForex agrees to defend and indemnify the company and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorneys fees and costs, arising out of / or in any way connected to client's access to / or use of the site or Services of the company client's violation of any of the terms in this Agreement; or client's breach of any applicable laws or regulations.
The term of the Agreement shall be unlimited, however AXEForex will be allowed to terminate this Agreement at any time by notice to clients. As of termination, a client shall not be able to carry out new transactions.
AXEForex shall not bear responsibility to any harm or any form which shall be caused to a Client in the event that such harm is the result of a force majeure and any outside event which is not in the control of AXEForex company which influences trading. We shall not bear any responsibility for any delay in communications and/or failure in the Internet, including, without limitation, computer crashes or any other technical failure, whether caused by the telephone companies and various telecommunication lines, the ISP computers, the Company’s computers or the Customer’s Computers.
AXEForex company will not be liable in any way to any persons in the event of force major, or for the act of any government or legal authority. In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision. AXEForex company may assign this Agreement or any rights and/or obligations hereunder without a client's consent. AXEForex company may amend the terms of this Agreement from time to time by posting the amended terms on the site. A client is responsible for checking whether the Agreement was amended. Any amendment shall come into force as of the day it was published on the site. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our Services, and inform us in writing immediately.
- Payment Policy
- Client’s registration
- Depositing Procedure
- One-Click Payments
The Company is financially responsible for clients account balance at any particular time. Company’s financial responsibility begins with the first data about customer’s funds deposit and continues up to the full withdrawal of customer's funds. Client has the right to demand any amount of funds from the Company which is available in his account at the time of request. The only official way of depositing and withdrawing are the ways which appear at the company’s official website. Client takes all the risks related to the usage of the payment methods, this as to the fact that the payment methods are not partners of the company and not in company’s accountability. The company is not responsible for any cancellation or delay of funds transaction which depends on the payment method. In case that client has any complaints related to any of the payment methods, it’s in his responsibility to contact the support center of this payment method and to notify the company about those complaints. The Company will not be responsible for the operation of any third-party service providers, which the customer may use in order to make any deposit/withdrawal. The Company’s financial responsibility for the Client’s funds begins at the moment when the funds arrive to the Company’s bank account or any other account belongs to the Company and that appears at Payment Methods page of the website. In case any fraud appears during a funds transaction or after it, the Company reserves the right to cancel this transaction and to freeze the Client's account. The Company’s responsibility as to the Client’s funds ends at those moment when the funds leave the Company’s bank account or any other account belongs to the Company and that appears at Payment Methods page of the website. In case of any technical errors which may appear during the financial transaction the company saves the right to cancel those transfer and all other clients financial activity at the company’s website.
Client’s registration is based on two main stages: Client’s web registration and Client’s identity verification. In order to finish the first stage the client must: Provide the company with his real identity and contact details. And then to accept company’s contract. In order to finish the second stage the company has the right to demand and the client must: Provide full copy of your ID card with photo and personal details. The company also reserves the right to demand from the client other pack of documents such as payment bills, bank confirmation, bank card scans or any other document that may be necessary at the time of the identification process. The identification process has to be completed in 10 business days since company`s enquiry to identify the client. In some cases the company is able to increase the identification process up to 30 business days.
In order to make his deposit the client has to make a request from his personal profile. In order to complete the request the client has to choose any of the payment services from the list, fill all the necessary fields and to continue to the payment page. Processing time of the request depends on the payment service provider and may vary from one way to another, the company cannot regulate this processing time. In case of using electronic payment service providers the transaction time can vary from seconds to days. In case of using direct bank wire the transfer time can be up to 45 business days.
The company is not a tax agent and thus shall not provide clients' financial information to any third parties. This information will not be disclosed unless officially requested by government authorities.
You agree to pay for all goods and/or services or other additional services you ordered through the Website of the Company, as well as for any additional expenditures (if necessary), including, but not limited, all possible taxes, charges, fees etc. You take full responsibility for timely payments for the Website. Payment service provider facilitates a payment only for the amount specified by the Website, and it is not responsible for paying by user of the Website the mentioned above additional funds/expenses. After clicking the “Deposit” button the transaction is irreversibly considered to be processed and executed. After clicking the “Deposit” button you agree that you shall not be permissible to cancel the payment or request to cancel it. By placing the order on the Website, you confirm and state that you do not violate lawmaking of any country. Also, by accepting these Rules (and/or Terms & Conditions), you, as a cardholder, confirm that you are authorized to use Services offered via the Website. In case you use Website’s services, offering such special services as gaming services, you make officially binding declaration that you have reached or surpassed the legal age, which is considered as such by your jurisdiction in order to use Services provided by the Website. By beginning to use the Website’s Services you take juridical responsibility for not violating the lawmaking of any country where this Service is being used, and confirm that the payment service provider is not responsible for any such illegal or unauthorized violation. By agreeing to use the Website’s Services, you clearly understand and accept that processing of any of your payments are executed by the payment service provider, and there is no regulatory right of revocation of already purchased goods and/or services or any other possibilities to cancel the payment. If you wish to deny to use Services for your next purchases of goods and/or services or other facilities on the Website, you can do that by using your Personal profile on the Website. Payment service provider is not responsible for any inability to process the data related to your payment card, or for the issuing bank’s refusal to provide authorization of the payment with your payment card. Payment service provider is not responsible for the quality, quantity, capacity, price, cost, terms or conditions of any goods and/or services or other services offered to you or purchased by you from the Website by using your payment card. When you pay for any of the Website’s goods and/or services, you are initially bind by the Website terms and conditions. Please note that only you, as the cardholder, are responsible for buying and paying for all goods and/or services you have requested through the Website and for any additional expenses/fees that can be applied to this payment. Payment service provider is acting only as the executor of payment in the amount stated by the Website, and it is not responsible for pricing, total prices and/or total amounts. In case there is a circumstances when you do not agree with the mentioned above terms and conditions and/or other reasons, we ask you not to proceed with the payment, and, if necessary, contact directly the administrator or support of the Website.
Withdrawal & Refund Polic
To withdraw funds from his/her account, the Client should send a withdrawal request from his/her personal profile. In order to fill in the withdrawal enquiry correctly, the Client shall choose one of the withdrawal payment providers shown in the list and identify all the necessary details.
Withdrawal queries are processed by the financial department of the Company one-at-a-time. The processing time may change from 1 business day up to 3 business days. The Company reserves the right to increase the processing time; in this case, the Company will notify the Client via any contact method specified by the Client in his/her profile.
According to generally acceptable AML rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds. Withdrawals from the Account may only be made in the same currency in which the respective deposit was made.
The Client is totally responsible for the information he/she provides to the Company through the withdrawal query.
- If the Client uses a bank card for depositing, withdrawals have to be made to this bank card in the amounts not exceeding the amount deposited within 90 (ninety) calendar days from the last deposit.
- INFORMATION COLLECTED BY THE COMPANY THROUGH THE WEBSITE
- PERSONAL INFORMATION
- SHARING INFORMATION WITH OUR AFFILIATES
- SHARING INFORMATION WITH THIRD PARTIES
- REGULATORY DISCLOSURE
- OPT OUT
Websiteâ€™s tracking systems may collect data detailing the pages a Client has accessed, how he discovered this site, the frequency of visits and so on. The information the Company obtains is used to improve the content of the website and may be used by us in order to contact the Client, by any appropriate means, and to provide the Client with any information the Company believes that may be useful to the Client.
When you apply or maintain a trading account with AXEForex, the Company collects personal information about each Client for business purposes, such as evaluating their financial needs, processing their requests and transactions, informing them about products and services that may be of interest to you and providing customer service. Such information may include: Information that a Client provides on applications and other forms, such as Client's name, address, birth date, passport number, occupation, assets and income; Information about Client's transactions as well as information about our communications with a Client. Examples include a Client's account balances, trading activity, his inquiries and our responses; Information necessary to verify a Client's identity, such as passport or ID and driving license, background information the Company might receive about him from public records or from other entities not affiliated with The Company.
AXEForex may share personal information described above with the Companyâ€™s affiliates for business purposes and within the limits of the applicable law. Our affiliates may include companies of the same group as well as companies that do not have an ownership interest in our Company. The information the Company share with affiliates may include any of the information described above, such as your name, address and account information. Our affiliates maintain the privacy of Clients' information to the same extent as the Company does and in accordance with this Policy.
The Company does not disclose a Client's personal information to third parties except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for Client's' account or facilitate their transactions with the Company, including those that provide professional, legal or accounting advice to the Company. Non-affiliated companies that assist the Company in providing services to Clients are required to maintain the confidentiality of such information and to use their personal information only in the course of providing such services for the purposes that the Company dictates and within the ambit of the applicable law.
Under limited circumstances, AXEForex company may disclose a Client's personal information to third parties as permitted by, or to comply with, applicable laws and regulations. For example, Company may disclose personal information in order to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests and as necessary to protect our rights or property.
A Client is not required to supply any of the personal information that the Company may request; however, failure to do so may result in being unable to open or maintain Client's account or to provide services to him. While the Company makes every effort to ensure that all information the Company hold about Clients is accurate, complete and up to date, a Client can help us considerably